Support

Get help with Knit

Most answers are on GitHub, in the issue trackers and Discussions, where someone may have asked already. Anything private can go by email.

Report a bug

Each project has its own tracker. Search it first, and if your bug is new, include your phone model and the app version.

  • Knit for Android

    Crashes, messages that don't arrive, or anything else on Android that seems wrong.

    View issues

  • Knit for iPhone

    Until its tracker opens on GitHub, email works for iPhone bugs.

    Coming soon

  • Knit Spool

    Problems running your own Internet relay.

    View issues

Found a security issue? Please report it privately instead of in a public issue. Report a vulnerability

Ask a question or suggest an idea

Ask how to set something up or suggest a feature. Discussions covers both phones.

Go to Discussions

Issues and Discussions need a free GitHub account. If you'd rather not make one, email works for all of it.

Email

For anything else, including press and questions you'd rather not ask in public:

hello@getknit.app

Report abuse in Knit for iPhone

When you report someone in Knit for iPhone, the app deletes the message and blocks them on your phone right away. Choose Report and Email Knit and your mail app opens a message with the details filled in, which you can read, edit or cancel before it goes. You can also write to the address directly:

iosreports@getknit.app

What a report contains, and who receives it, is in the privacy policy. Privacy policy

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